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Training Flight Attendants

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INSTRUCTIONS:

This is for  MGT 138 Employee Evaluating/Training Suppose you have been asked to design a program intended to train airline flight attendant trainees in emergency evacuation procedures. You are now designing the evaluation study to show that the flight attendants understand the procedures and use them on the job. Which data collection methods do you think would be the most useful in providing this evidence? How might a type of learning outcome affect your choice(s) of how to measure learning? Support your choices.

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Training Flight Attendants

Interviews represent the most useful data collection method that I trust will be suitable in providing the evidence regarding flight attendants understanding of emergency evacuation procedures. Since the focus is on a small group of subjects, I believe that interviews will be practical. They will be flexible to the flight attendants and will provide me with a better response rate than other forms of data collection, for example, mailed questionnaires. The face-to-face interviews will be interactive and involving; hence I will judge the non-verbal behavior of the flight attendants, comprehending their insights concerning safety procedures. Also, I trust that interviews will let me control the order of questions by judging respondents’ spontaneity. Therefore, I will use interviews because they...

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