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UGB261 Management thought and practices
Canvas & JIRA
Deadline: Wednesday 3rd June 2020 14:00
Learning outcomes
K1. Understanding
of theories and conceptual frameworks regarding the discipline of
‘Management’
K2. A
detailed and critical awareness of a variety of ideas and contexts around
Management functions skills
S1. An
ability to identify appropriate solutions to Management issues
Assessment
Length: Format: Weighting
|
3,000 words Report 100 %
of the marks for the module |
You are working as a Junior
Operations Manager in a well-known organisation of your choice.
As part of your responsibility,
you have been asked to demonstrate the contribution of an Operations Manager to
the growth and development of an organisation.
You are to produce a report for
the Board of directors in response to the following:
You need to recommend two management
approaches which the organisation could take to ensure its management functions
effectively to contribute to the design of the organisation in an emerging or
changing environment.
The report should cover the
following:
• How does operations management
support the business aims and objective of your organisation.
• Investigation into two
management approaches to show how the organisation could ensure the business
management functions contribute toward the growth and development of the
organisation.
• Analyse the importance of
motivation in the workplace business
• How does effective communication
and team work support the business performance?
MANAGEMENT THOUGHT AND PRACTICES
by (Name)
The Name of the Class (Course)
Professor (Tutor)
The Name of the School (University)
The City and State where it is located
The Date
Thought
and Practices Management
Introduction
The global retail business environment has experienced
significant alterations that create extraordinary challenges for the
contemporary management teams. International business changes increase the need
for XYZ to use its operations management approaches to fulfill clients’
expectations. An Operations Manager schemes and controls production processes
and restructures operations to maximize organizational output. At the firm, the
operations management department governs corporate practices and utilizes
resources from technology, equipment, and employees, enhancing efficiency
levels. As a consequence, an Operations Manager at XYZ balances expenditure
with returns to attain the highest net operating profit probable through administering
and coordinating resources effectively and professionally to strengthen the
attainment of organizational objectives. In this report, I will examine how the
Operations Manager supports XYZ’s business ambitions, propose management
approaches that will enhance corporate expansion, analyze the significance of
motivation to the company's workforces and highlight the impact of teamwork and
proper communication on the firm's productivity.
How does Operations
Management Support the Business Aims and Objective?
Operations management
supports XYZ’s business aims and objectives through promoting productivity since
it enhances the coordination of communication practices. Krajewski, Ritzman, and
Malhotra (2013) trusts that Operation Managers purpose to improve communication
within an organization as they believe it maximizes output functions. When information
moves from a department to another quickly and accurately, it increases the
speed at which an entity operates and ensures that all relevant persons get the
insights they require to be industrious. According to Matta, Chahed, Sahin, and
Dallery (2014), an operations management section clarifies that instruments
necessary to facilitate communication within a corporation are in place;
therefore, complementing all other activities. For instance, at XYZ, the
Operations Manager identifies and sets up essential computerized technology,
calculates current inventory, and sends those details to other departments such
as procurement and marketing to maintain service levels and meet customer
needs. Enhancing communication practices spurs productivity. It lets management
provide work teams with essential understandings on how they can use available
resources in the best possible manner to attain end objectives.
Amongst practices of operations
management, the identification of equipment upgrades and replacements helps XYZ’s
leadership teams to back the realization of its corporate aims and purposes
such as cost reduction. In their model, Matta et al. (2014) claim that one of
the essential duties of an Operations Manager is to examine work functions and
establish what equipment advancements would spur organizational productivity. Such
processes entail office functions such as computer network and office equipment
that can maximize a corporation's resources. According to Flores, Gavronski,
Nardi, and Haag (2017), an Operations Manager determines which equipment
alterations improve efficiency in a firm, creating financial estimates for
implementing the changes and then submitting them to the top leadership for consideration
and subsequent approval. At XYZ, the operation management approaches identify
increasingly unreliable and aging equipment such as computers, vehicles,
refrigerators, and freezers to reduce maintenance- and output-related costs. Consequently,
the Operations Manager reduces costs of operation by ensuring that XYZ
experiences optimal use of equipment while keeping scrap, support, and energy
costs at a minimum.
Operations management lets XYZ
sustain its aims and objectives since it helps in training work teams, making
them productive. Flores et al. (2017) postulate that operating managers work
together with the human resources department and top leadership teams to
develop more practical approaches that support employees in augmenting service
delivery. Examining work functions is among the most popular responsibilities
of an Operations Manager. In the course of assessing the productivity of the
business processes, the operations management divisions identify ways through
which workers can maximize the output function (Krajewski et al., 2013). For
instance, the Operations Manager at XYZ, working in conjunction with other departmental
leaders, creates a training program that the workforce can undertake to
strengthen their productivity, letting the company achieve its objectives. Training
employees increases work teams’ performance engagement levels, ensuring that
they stay longer at the firm, subsequently actively involving themselves in
business processes, boosting output. Provision of training programs enhances
levels of workers’ engagement and also develops them professionally hence amplifying
their productivity and maximization of returns on investment.
By enhancing revenue collection operation management techniques allows XYZ to support its business aims and objectives through creating segments that identify more substantial pool opportunities. According to Kontoghiorghes (2016), billing and revenue collection is among the responsibilities of an Operations Manager. In the retail industry, operations management divisions examine revenues collection approaches, therefore creating ways of collecting incomes efficiently to make sure that a company has disposable cash. Krajewski et al. (2013) trusts that this amplifies an entity’s ability to enlarge its operations and negotiate purchasing deals with suppliers. For instance, the Operations Manager ensures that XYZ has an enhanced cash flow through an improved revenue collection process. It lets the firm convince vendors to extend significant lines of credit and increase the amount of products available for purchases. Implementation of effective reforms allows the business to handle dangers of rapid expansion since it guarantees stability in revenue flow by bridging the gap between the real and expected figures. With insights from other...