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Strategic Change Management

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19 page
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4
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Subject:
BUSINESS & MANAGEMENT
Language:
English (U.S.)
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INSTRUCTIONS:

Strategic Change Management

SOLUTION:

Strategic Change Management

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Strategic Change Management

                                             Task 1: Change Management Strategy

Question 1: Stakeholder Analysis for GPDOCS and Mapping

Stakeholder analysis processes entail an orderly identification, evaluation, and prioritization of every individual who impacts the project. The analysis aims to develop an effective stakeholder communication and engagement strategy and is an essential component of a company’s stakeholder management plan (Missonier and Loufrani-Fedida, 2014; p. 1115). GPDOCS medical practice is a health facility comprising of various categories of stakeholders based on their influence and interest in the healthcare facility's operations. Stakeholders in the GPDOCS medical practice include; doctors, nurses, administration staff, government, and patients. Regarding the magnitude of interest and influence of stakeholders, there are four categories of stakeholders: strong power, low interest, significant influence, high interest, quiet influence, high interest, low influence, and low interest.

 

 

 

 

 

 

 

 

 

 

GPDOC Stakeholder Analysis Map

SATISFY

High influence, low interest

This category comprises stakeholders whose power highly influences the performance and outcome, but their interest in the project is meager. Besides, such stakeholders are not actively involved in the day to day running of the project. The project leader needs to consider their objectives and keep them satisfied hence ensure they prevail as strong advocates. Failure to adhere to the guidelines given by these stakeholders can put the project at risk.

Example of such stakeholders in the case of GPDOCS in the Government

MANAGE

High influence, high interest

Stakeholders with high influence and high interest are crucial to GPDOCS practice, and therefore the manager should manage them well. They are very much concerned with the facility's outcome, and their ffort is paramount in determining the hospital's outcome. The leaders are tasked with building a strong relationship with such stakeholders and ensuring their support. Such stakeholders are kept at the forefront of the organization's decision-making process.

Examples of such stakeholders in the GPDOCS practices are Doctors and Nurses.

MONITOR

Low influence, low interest

This is the category of stakeholders who neither have much interest nor influence in the project in question. These stakeholders confer complementary service to the main project as they lay at the periphery of the project; should monitor their activities to ensure that they are in line with the project. The project leader is mandated to keep such stakeholders inform to win their interest in the project.

An example of such stakeholders in the case of GPDOCS is the administration staff.

INFORM

Low influence, high interest

These are the stakeholders who stand to be affected most by the project, but their power is too little to influence the projects' operations in the GPDOCS services. The project leader is tasked with anticipating their needs and ensuring such stakeholders are informed to continue supporting the project. Always consult their specification and incorporate such details into the brand to improve the chances of project success.

Examples of low influence high power stakeholders in GPDOCS practices are patients.

 

Question 2:  Identify and Evaluate Resistance to the Change Process

Resistance to change is the reaction given to individuals or groups of individuals when they have the perception that some potential changes are likely to subject them to risk or threats. However, the potential danger needs to be real or large to spark resistance among the stakeholders. The change in the operating hours in GPDOCS will be perceived differently by different categories of stakeholders. Some stakeholders would perceive the difference as torture and a threat to their lives due while others perceive it as a merit. The government is one of the stakeholders with significant influence in GPDCS's operation can have demanded the variation in working hours without providing the funds needed to facilitate the new changes. Since the facility's functions are solely financed by the government, which is also the policymaker, other stakeholders have to comply with the set...

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