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The facilitate in
completing this task, the attached file contains some questions that were asked
of the managers and customers. "You can make up the responses
results but make it in favor of the company because I didn't actually collect data
but you can make it up."
"I have attached a small part what
the client was trying to make up, and the questions ( that were asked of the managers and
customers) are at the end of the document"
#Table of Contents
#Executive Summary: This one-page managerial
summary should outline the study background and objectives, major findings,
conclusions based on the findings, and recommendations for action
Introduction:
1.0 INTRODUCTION.
1.1 Background factors necessitating the project.
1.2 Full description of the company, its products or services,
which segment of the market it targets chosen; type of activities or products
offered, size, location, number of employees, etc.
1.3 One paragraph describing the research methodology implemented for
this project, type of research design(s) used (exploratory, descriptive).
2.0 Situation Analysis - This includes analysis, interpretation,
and discussion of the following:
2.1 Internal analysis – Analyze the products and companies benefits,
analyze the marketing strategy (targeting, competitive advantage) and
4Ps/7Ps
2.2Analyze the strategy for retaining their current customers, gain new
ones and build long relationships with them.
2.3 External analysis – customer profiling and defining the customer
needs, Competitors’ strengths and weaknesses, and any other external
environmental threats and opportunities. During your research, you need to look
closely at a certain gap the company has that you think that if treated, it
could affect the company’s business in a positive way (SWOT)
2.4 Conclusion for defining the situation, problem identification, and
recommend for future sales proposal. Try to cover different customer segments,
including getting new customer and retaining the current customers. Choose
possible growth strategies using product/market expansion grid.
3.0 Design a sales proposal for the chosen product
3.1 Customer segment – prospecting and profiling.
3.2 Relevant Sales proposal for new target customers' segments and
Sales proposal for current profitable customers' segment.
3.3 Develop the Product’s FAB i.e. benefits according to the customers’ needs. What makes your product
or service different? c.
3.4 The sales support package (where applicable include details about
product service, product training, and product repair and maintenance, after
sales activities)
3.5 Planning a Sales Call – develop phone script e. Activity plan f.
Sales forecasts and needed resources estimation
The proposal should involve a
considerable amount of research where gathered data and information should give
you a clear idea of what the customer wants in a product and how you can
satisfy their needs. Therefore try to do some primary research by getting in
touch with managers from organizations and to get the first- hand knowledge
about the needs of the customer.
Situation
Analysis of Baladna Company
Name
Course Name and Number
Semester
Professor’s Name
Date
2.2
Customer retention strategy