1.Describe the problems you faced during the interviews and how you addressed them (e.g., interviewee who refuses to be taped, interviewee who are difficult to understand or to get to talking in detail, etc.) - e.g. The interviewees were overwhelming for the questions during the proceeding of the interview. They don’t know how to answer the questions. Sometimes they made a long pause because they don’t understand the question due to the question too general. So they need more time to process. In this case, I will explain my question again in another way. After the interview, I will change my interview questions / change orders etc. 2. What are the key takeaways of the interviews.