Please write 2 formal business email messages to a colleague or supplier. Each message should have at least 200 words. The job position will be a bank teller. #1: Negative Message #2: Persuasive Message Types of messages: Negative - use the direct/indirect approach Making negative announcements on routine business matters Rejecting suggestions and proposals Refusing routine messages Refusing claims and requests for adjustment Refusing requests for recommendations Rejecting job applications Giving negative performance reviews Terminating employment Persuasive: Request for action Presentation of ideas Claims and requests for adjustments You can use the AIDA model (Attention, Interest, Desire, and Action) for the persuasive message