1. Capacity and how could it affect operations - capacity, capacity available, capacity management, capacity planning (resource planning, rough-cut capacity planning), capacity control - capacity requirements planning (CRP) 2. Interconnected relationship between operational and supply networks - supply and demand - supply chain perspective - network links (analysis of the network through understanding the downstream aspects of the network followed by the upstream parts of the network) - supply network design (network configuration, operations locations decisions, long-term capacity management decisions) - supply network configuration (pattern, shape or arrangement of the various operations that make supply network, how much of the network should be in house and how much should be outsourced) - disintermediation - co-opetition - locations of operations (demand changes, supply changes and the objectives of the location decision) 3. The operations manager and the design of network configuration