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MANAGEMENT THOUGHT AND PRACTICES
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Management
Thought and Practices
Introduction
The global retail business environment has experienced
significant alterations that create extraordinary challenges for the
contemporary management teams. International business changes increase the need
for XYZ to use its operations management approaches to fulfill clients’
expectations. An operations Manager schemes and controls production processes
and restructures operations to maximize organizational output. At the firm, the
operations management department governs corporate practices and utilizes
resources from technology, equipment, and employees, enhancing efficiency
levels. As a consequence, an Operations Manager at XYZ balances expenditure
with returns to attain the highest net operating profit probable through administering
and coordinating resources effectively and professionally to strengthen the
attainment of organizational objectives. In this report, I will examine how the
Operations Manager supports XYZ’s business ambitions, propose management
approaches that will enhance corporate expansion, analyze the significance of
motivation to the company's workforces and highlight the impact of teamwork and
proper communication on the firm's productivity.
How
does Operations Management Support the Business Aims and Objective?
Operations management
supports XYZ’s business aims and objectives through promoting productivity since
it enhances the coordination of communication practices. Krajewski, Ritzman, and
Malhotra (2013) trusts that Operation Managers purpose to improve communication
within an organization as they believe it maximizes output functions. When
information moves from a department to another quickly and accurately, it
increases the speed at which an entity operates and ensures that all relevant
persons get the insights they require to be industrious. According to Matta,
Chahed, Sahin, and Dallery (2014), an operations management section clarifies
that instruments necessary to facilitate communication within a corporation are
in place; therefore, complementing all other activities. For instance, at XYZ,
the Operations Manager identifies and sets up essential computerized
technology, calculates current inventory, and sends those details to other
departments such as procurement and marketing to maintain service levels and
meet customer needs. Enhancing communication practices spurs productivity. It
lets management provide work teams with essential understandings on how they
can use available resources in the best possible manner to attain end
objectives.
Amongst practices of operations
management, the identification of equipment upgrades and replacements helps XYZ’s
leadership teams to back the realization of its corporate aims and purposes
such as cost reduction. In their model, Matta et al. (2014) claim that one of
the essential duties of an Operations Manager is to examine work functions and
establish what equipment advancements would spur organizational productivity. Such
processes entail office functions such as computer network and office equipment
that can maximize a corporation's resources. According to Flores, Gavronski,
Nardi, and Haag (2017), an Operations Manager determines which equipment
alterations improve efficiency in a firm, creating financial estimates for
implementing the changes and then submitting them to the top leadership for consideration
and subsequent approval. At XYZ, the operation management approaches identify
increasingly unreliable and aging equipment such as computers, vehicles,
refrigerators, and freezers to reduce maintenance- and output-related costs. Consequently,
the Operations Manager reduces costs of operation by ensuring that XYZ
experiences optimal use of equipment while keeping scrap, support, and energy
costs at a minimum.
Operations management lets XYZ
sustain its aims and objectives since it helps in training work teams, making
them productive. Flores et al. (2017) postulate that operating managers work
together with the human resources department and top leadership teams to
develop more practical approaches that support employees in augmenting service
delivery. Examining work functions is among the most popular responsibilities
of an Operations Manager. In the course of assessing the productivity of the
business processes, the operations management divisions identify ways through
which workers can maximize the output function (Krajewski et al., 2013). For
instance, the Operations Manager at XYZ, working in conjunction with other departmental
leaders, creates a training program that the workforce can undertake to
strengthen their productivity, letting the company achieve its objectives. Training
employees increases work teams’ performance engagement levels, ensuring that
they stay longer at the firm, subsequently actively involving themselves in
business processes, boosting output. Provision of training programs enhances
levels of workers’ engagement and also develops them professionally hence amplifying
their productivity and maximization of returns on investment.
By enhancing revenue
collection operation management techniques allows XYZ to support its business
aims and objectives through creating segments that identify more substantial pool
opportunities. According to Kontoghiorghes (2016), billing and revenue
collection is among the responsibilities of an Operations Manager. In the
retail industry, operations management divisions examine revenues collection
approaches, therefore creating ways of collecting incomes efficiently to make
sure that a company has disposable cash. Krajewski et al. (2013) trusts that this
amplifies an entity’s ability to enlarge its operations and negotiate purchasing
deals with suppliers. For instance, the Operations Manager ensures that XYZ has
an enhanced cash flow through an improved revenue collection process. It lets
the firm convince vendors to extend significant lines of credit and increase
the amount of products available for purchases. Implementation of effective
reforms allows the business to handle dangers of rapid expansion since it
guarantees stability in revenue flow by bridging the gap between the real and
expected figures. With insights from other departmental heads, the Operations
Manager conducts a top-down analysis on the revenue collection process,
identifying loopholes and suggesting corrective measures.