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M15E: A Script for a Telephone Conversation

Pages:
1 page
Sources:
1
Solution:
Solution Available NOW
Subject:
BUSINESS & MANAGEMENT
Language:
English (U.S.)
Date:
Total cost:
$ 4

INSTRUCTIONS:

Write an outline of a script for a telephone conversation that introduces a new product or service to an existing client.  

Reference Chapter 15 in the attached book. 

SOLUTION:

M15E: A Script for a Telephone Conversation

  • Greeting

Hi, this is (student name), and I am calling from OneTouch Merchants. Can I speak to Mr. Howard Castro, please?

  • Purpose of the call. I am calling to inform him about the new CCTV surveillance cameras that arrived in our stores and the company. However, it would benefit your company given your last order description.
  • With the Target Contact: Mr. Howard Castro: Hello, my name is (Student Name), and...

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