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Discuss your current supervisor, or a supervisor/leader of
whose style you are aware of (family/friend, or a known person – political
leader, CEO, coach, etc.) “Selected person is office manager in dental
practice
Ø Identify and briefly summarize what the supervisor’s
company does, and your job within it (as applicable). Summarize the
supervisor’s job. (2.5 pts.)
Ø Identify what secondary leadership styles your supervisor may also exhibit. Provide at least two examples of how the supervisor represents this style. Be specific. (5 pts.)
Introduction to Healthcare
Leadership and Management II
(Office Manager in a Dental Practice)
Student’s
Name
Institution
Course
Name/Number
Instructor
Due
Date
Introduction
to Healthcare Leadership and Management II
(Office Manager in a Dental Practice)
Job Summary of an Office Manager in
Dental Practice
·
To resolve patient issues following heath
regulations, facility policies and procedures and dental standard board.
·
Coordinating and presenting financial
arrangements to patients
·
To liaise with dental insurance firms to
ensure prompt payment of claims when they fall due.
·
Respond effectively to patient and doctor
needs and enquiries.
·
Coordinate and supervise supply purchases,
equipment upgrade and operations.
·
Maintain patients' database in accordance
with ethics regulations and organization policies.
·
Maintain equipment and facilities with
respect to safety and hygiene regulations, including OSHA.
Leadership Style Most Exhibited By an
Office manager in Dental Practice.
Democratic Leadership
Style
The manager invites his subordinated to participate in the decision making process. When the dental department is faced with an issue requiring opinion input, the manager calls all his juniors to air their views in seeking the possible solution. He carefully evaluates each person's opinion before applying or discarding it based on merit (Rahbi, Khalil & Khan, 2017). He...
