Health Care Learning From Other Sector

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Health Care Learning From Other Sector

The corporate world has significantly changed due to the robustness of people's needs and perspectives on services and goods offered in different sectors. One of the industries that has experienced great changes in their operation is the retail sector. The retail industry heavily utilizes innovative management techniques in a bid to gain a competitive advantage among highly fierce competitors in the global market. The retail sector has substantial multinational players from different parts of the world, making companies' survival an aspect of critical importance. Implementation of innovative management techniques in the retail sector is aimed at proving firms with a systematic approach in incorporating employees in decision making and utilizing best practices in the industry to gain a competitive edge (Albors & Igartua-Lopez, 2018). The healthcare sector can learn lots of lessons from the retail sector, mainly regarding employees' involvement and capacity building.

Healthcare is a dynamic service sector, which means workers (health care professionals) interact directly with customers (patients), and the impression they create is essential for the success of particular medical facilities and, most importantly, the...