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General QM Methodology

INSTRUCTIONS:

Following your preparation on this week’s topic and the expected engagement with the Crossrail case study, please answer the following questions: Can you call Crossrail’s quality management comprehensive? What elements of various quality philosophies can you recognise? Would you say they have an optimal balance between QA and QC? What would you change in their general QM methodology? use Nicholas, J. M. and Steyn, H. (2017) Project Management for Engineering, Business and Technology, 5th Edition, Routledge.
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