After reading the material and viewing the videos on Communication climate and Conflict, then taking notes, consider the following questions.  Then write your response.  Since the first 3 minutes of a conflict are very important (Wood, 2020) is setting the proper climate important and in fact can you really prepare for a conflict? How, why and why not? Once a conflict arises, are there are steps you can take to ensure a communication climate that is conducive to a satisfying outcome for all parties involved? If so, is that really possible and how would you do that.Use clear examples. Outline the steps you would take to ensure a mutually satisfying outcome in a conflict in  (a) a personal relationship situation and  (b) in a professional relationship situation