D’Angelo (2017) explains that there is a direct relationship between civility and credibility. He points out that it is critical for professionals to keep this in the front of our minds.  Why do you think that professionals must maintain civility?  Do you agree with Greenblatt’s (2012) statement that the public respects civility but rewards rudeness?  Support your opinions with examples. https://prsay.prsa.org/2017/10/05/civility-as-professional-imperative/