Research the Internet for an agency in your area that provides case management services. (Examples: Community Mental Health Centers, Domestic Violence Shelters, Youth and Family Services, Independent Living Centers for individuals with disabilities, and Veterans Affairs departments) Referencing information from the website, what have you learned about how the agency implements the goals and principles of case management? If you had the opportunity to interview a case manager what questions would you ask about the three phases of the case management process and how they are applied at the agency? In your opinion, how would clients served at this agency benefit from case management services?