INSTRUCTIONS:
This is a MBA PowerPoint presentation assignment. Please Read and FOLLOW the instructions and marking rubric. Only accept the task if you can deliver quality work. Excluding your title slide and reference section (which should be on a separate slide) the maximum presentation length is 10 slides. The task is about the information the airline uses to monitor, assess and understand its performance. What are the sources of information to know where you are financially? how your employees feel, how your customers feel? how is the competition doing?